My scale is displaying a strange value instead of my weight. What does that mean?

Customer Support

September 22, 2021 01:00

There are several error codes that may be displayed by the scale.

The error codes indicate the following issues:

--%: Abnormal Electrical Impedance
- This could be a result of not having bare feet
Er0 - Connection error
Er1 - Weight is not within the supported range (11 - 400 pounds)
Er2 - Unstable measurement
Er5 - Error connecting with the application

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