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Customer Support
Articles
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What devices are needed and how do I get them?
Throughout the day, the patient wears a fitness tracker that collects and automatically uploads heart rate (HR) data to the platform, which eliminates the need for the patient to upload any informa...
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How do you protect personal health information?
Ucardia adheres to the highest security and privacy standards, using secure servers, HIPAA-compliant protocols, and redundant data storage. For detailed information, please refer to our Privacy Pol...
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Is your software HIPAA compliant?
Yes - all of our data and practices are HIPAA compliant. For additional information, please read our Privacy Policy.
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Where does the data reside?
Patient data resides in our HIPAA compliant, encrypted cloud database. To learn more, please read our Privacy Policy.
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Is your data encrypted?
Yes, all data is encrypted in the Ucardia cloud database. Our technologies are fully HIPAA-compliant and abide by regulation standards, as your safety and security is our top priority. For more det...
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What patients are eligible to complete cardiac rehabilitation with Ucardia?
Any patient that has been referred to cardiac rehabilitation is eligible to use the Ucardia platform. Contact the Ucardia team at support@ucardia.com or your cardiologist’s office. If you would lik...
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What are the benefits of using Ucardia?
The Ucardia platform allows patients to overcome multiple accessibility barriers to standard cardiac rehab programs. Advantages include on-demand access, engagement reminders, elimination of copaym...
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What is Ucardia?
Ucardia is the world’s first comprehensive cardiac and pulmonary virtual health recovery and prevention platform. Founded by a heart attack survivor, Ucardia seeks to transform cardiac rehab from a...