Ucardia Customer Support
Articles
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How are heart coaches matched at Ucardia?
At Ucardia, we believe that the path to heart health is personal and unique to each individual. Therefore, our heart coaches are not simply assigned but carefully matched to meet your specific need...
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Why does the app show my health data in different date ranges?
The app displays your health data in various date ranges, such as weekly, monthly, or yearly, to provide a comprehensive view of your heart health over time. This feature allows you to observe tren...
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What types of health data are collected through the Bluetooth-enabled devices?
The Bluetooth-enabled devices collect important health data such as blood pressure and heart rate. This information is crucial for keeping an eye on your heart health and for tracking any improveme...
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I just learned that my health plan is partnered with Ucardia. How can I move my account over to their plan?
If your health plan is partnered with Ucardia and you would like to move your account over to their plan, please follow these steps:1. Verify Eligibility: Confirm with your health plan provider tha...
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How do I change my heart coach?
If you're feeling that a change in your heart coach would better support your journey, we're here to help ensure you have the most positive and effective experience with Ucardia. Here's how you can...