Ucardia Customer Support
Articles
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How do I change my heart coach?
If you're feeling that a change in your heart coach would better support your journey, we're here to help ensure you have the most positive and effective experience with Ucardia. Here's how you can...
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My benefits are expiring. What steps should I take to keep receiving services from Ucardia?
If your benefits are expiring and you wish to continue receiving services from Ucardia, please follow these steps:1. Review Your Plan: Check the details of your current plan to understand the expir...
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I just learned that my health plan is partnered with Ucardia. How can I move my account over to their plan?
If your health plan is partnered with Ucardia and you would like to move your account over to their plan, please follow these steps:1. Verify Eligibility: Confirm with your health plan provider tha...
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I didn't get an email with password reset instructions.
If you haven't received an email with password reset instructions, please follow these steps:1. Check Your Spam or Junk Folder: Sometimes, emails can be mistakenly redirected to your spam or junk f...
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Why does the app show my health data in different date ranges?
The app displays your health data in various date ranges, such as weekly, monthly, or yearly, to provide a comprehensive view of your heart health over time. This feature allows you to observe tren...