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  2. Troubleshooting
  3. Device Help

Device Help

  • Using Your Body Composition Scale
  • Using Your Pulse Oximeter
  • Using Your Blood Pressure (BP) Device
  • Using your Activity Tracker
  • When is the best time to record my weight for the day?
  • I think the weight being displayed by my scale is incorrect. How can I tell if it is accurate?
  • My scale is displaying a strange value instead of my weight. What does that mean?
  • The Ucardia application is not connected to my pulse oximeter. How do I reconnect them?
  • My pulse oximeter is displaying the message E1. What does this mean?
  • My pulse oximeter will not turn on. What could be wrong?
  • My pulse oximeter is not registering a value. What could be wrong?
  • What sizes of blood pressure cuffs are available?
  • My blood pressure seems higher than usual. What should I do?
  • My blood pressure cuff is too small for my arm. How do I get a larger cuff?
  • How tight should the blood pressure cuff be on my arm?
  • Where should I place my blood pressure cuff?
  • How do I ensure that my blood pressure reading is accurate?
  • Why is there no light indicator on my blood pressure monitor?
  • What does the light on my blood pressure monitor mean?

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