I didn't get an email with password reset instructions.

If you haven't received an email with password reset instructions, please follow these steps:

1. Check Your Spam or Junk Folder: Sometimes, emails can be mistakenly redirected to your spam or junk folder. Please check these folders to see if the password reset email is there.

2. Resend the Email: If you still can't find the email, you can go back to the password reset page in the Ucardia app and request to resend the email.

3. Correct Email Address: Ensure that you entered the correct email address associated with your Ucardia account. If there was a typo or error, the email might not reach you.

4. Contact Customer Support: If you've tried the above steps and still haven't received the password reset email, please contact our Customer Support team for assistance. You can email us at support@ucardia.com or call us at (833) 617-1926.

We're here to help you regain access to your account and ensure a smooth experience with Ucardia.

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.